Refund Policy

At Pageier  (“Pageier,” “we,” “our,” or “us”),while “You,” “Your,” “Yourself,” or “Merchant” refer to any individual or corporate entity, whether registered or not, including users of Pageier’s services. Our goal is to deliver outstanding service to all our users. This Refund Policy details the conditions under which refunds may be granted for our software as a service (SaaS) offering (the “Service”).

a. Refund Eligibility within 14 days
Refunds may be provided under these specific scenarios:

• Service Unavailable: If you cannot access the Service due to a problem on our side, and we’re unable to fix it within a 14 days.
• Persistent Technical Problems: If the Service becomes unusable due to ongoing technical issues that our support team cannot resolve despite multiple efforts.
• Payment Mistakes: If you’re billed inaccurately or charged for a service you didn’t sign up for. Service is within 14 days Refund policy.

b. Situations Where Refunds Are Not Available  
Refunds will not be granted in the following cases:

• If you decide you no longer want to use the Service for personal reasons.
• Refunds not available after 14 days.
• If you miss the deadline to cancel your subscription before the upcoming billing period.
• If problems arise from your own hardware, software, or network connection.
• If your account is terminated due to a breach of our Terms and Conditions.

c. How to Request a Refund
To submit a refund request, please take these steps:

• Email our support team at support@pageier.com. with “Refund Request” in the subject line.
• Include the following in your message:
  • Your full name and account details.
  • An explanation of why you’re requesting a refund.
  • Any relevant evidence, like screenshots or payment confirmations.
• Our team will evaluate your request and get back to you within 7–10 business days.

d. Refund Approval Process
We hold the final say on all refund decisions. If approved, your refund will be issued to the original payment method within 10 business days.

e. Canceling Your Subscription
You may terminate your subscription at any time via your account settings. While cancellation stops future charges, it does not entitle you to a refund for the active billing cycle.

f. Updates to This Policy
We may revise this Refund Policy as needed. Should major changes occur, we’ll inform you by email or through an announcement on our website.

For any questions or clarifications about this Refund Policy, feel free to reach out to us at support@pageier.com.